Last updated June 07, 2022

Thank you for your purchase! We hope you are happy with it. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fifteen (15) days of the delivery date. All returned items must be in new and unused condition with all original tags and labels attached.

RETURN PROCESS

You have 15 days from the date you receive your order to return it to us free of charge for a refund or credit note. You have two options:

1 – Submit a return request online
Go to my account/my orders/request a return, and submit your online return request by following the various steps.

2 – Drop your parcel off at your preferred UPS point
Place the item securely in its original packaging and then mail via UPS to the following address:

Liyan McAteer LLC
Attn: RETURNS
484 E CARMEL DRIVE
PMB# 180
CARMEL, INDIANA 46032
UNITED STATES

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven to ten (7-10) days after you dropped off your parcel.

Make sure you get a time-stamped receipt at the drop-off point, and keep it safe until you receive your refund.

Refund may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

  • Final Sale items

** For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@liyanmcateer.com